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Question and Answer

Can I have a vision correction for designer sunglasses?

Yes, in the majority of cases. Please ask for your individual offer - with you can save up to 70% off retail on designer sunglasses and eyeglasses.


Can I order frames without lenses?

Short answer is yes.


Can I send in my old frames for new lenses?

We provide every new or used frame with lenses at a very reasonable price.


What's about the delivery time for customized eyeglasses?

Customized eyeglasses will be delivered within 4-6 business days.


Why I have to indicate my Pupillary Distance (PD)?

Indicating the Pupillary Distance measurement ensures that the optical centers of your lenses will be placed at the correct position on your frame. You will find this measurement on your eyeglasses passport (if any) or you can ask your eye doctor about your Pupilary Distance (PD). From the typical instruction "PD: 34/32" results a Pupilary Distance for the right eye of 34 mm and for the left eye of 32 mm. The first value always means the right, the second value the left eye. Often the distance for the right and left eye is identical or becomes a roundet value summarized; for example "PD: 66 mm". In this case it has to be given to 33 mm for the right eye as well as 33 mm for the left eye.


How often should I have my eyes examined?

On this no precise answer can be given. Only your eye doctor can decide the frequency of your eye examinations.


How often should I change my disposable lenses?

In order to prevent complications your lenses should be replaced when the lens wearing time has elapsed.


Can I use eyedrops together with contact lenses?

No, eyedrops shouldn't be used, because soft contact lenses absorbes the eyedrops. This, however, doesn't concern lubricants, especial produced for the use together with contact lenses.


What should I do if I have problems with my contact lenses?

Remove the lens from your eye and check your lens for damage. If the problem persists visit your contact lens specialist immediately.